TEDxMICA 2012 Kick starts today! Jan 21st

"You don't need sound to create noise".A resounding start to TEDxMICA with the silent national anthem. The theme of this year being-"NOW WHAT", TEDxMICA had an amazing start with Mr.Pawan Girdharilal Agrawal, the CEO of the renowned Mumbai Dabawallas taking over the stage.‎120 Years of wisdom packed into 18 exciting minutes, Mr Agrawal delivered an wholesome insight into the logistics and supply chain management of the Mumbai Dabawalla Association. People study business cases first and then put into practice, but here they practiced first and then became case studies for renowned B-Schools.The most remarkable feature about this association is in 120 years not a single dabbawala has left the organisation- an enviable 0% attrition rate!They are one among top 50 indians who impact Mumbai. 2 among 3 Indians who were invited to Prince Charles' wedding were Mumbai dabbawalas.

Photo Credits:- Mr. Parmesh Shahani, Head of Godrej-India Culture Lab

Some interesting quotes:-

#1 "Mumbai mein jeene ke liye 12000 kaafi hai, chain ke liye 12 lac b kam hai"

#2 "Hum angrezo ke zamaane ke dabawalle hain"

#3 "Money is required, money is not everything. Mumbai Dabawallas serve the customer first, work is worship; customer is god"

#4 Value added services, specs, cash, gold , silver, salary and even love letter delivered back home safely in empty tiffins ; epitome of honesty- Mumbai Dabawallas

#5 Unless and until every individual works passionately you cannot deliver results

#6 The best of all :) Koi MICALAL nahi hoga jo successful nahi hoga.